Careers at IPM.ai

Our Opportunities. Your Impact.

Find Your Dream Team

IPM.ai offers the opportunity for personal and professional growth on an unprecedented scale. You will learn, innovate and excel in a company focused on applying ML, AI and real world data to some of the healthcare and life sciences industry's greatest challenges.

Our Values and Culture

Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and remain loyal. So we're intently committed to fostering a culture that values every person, experience and outcome -a commitment shared by everyone who joins our team.  Our values just aren't words on a page; we chose to live them through our work every day. We're passionate about our people, culture and clients and it shows.

Empowerment


Every employee has the power to make our company better. We don't optimize for the short term. We Invest in the future and go beyond delivering what just “works”. We’re bold and take action. A champion of being bold doesn’t shy away from competition that seems insurmountable or opportunities that feel impossible. Inaction is the enemy of innovation.

Clients First


Clients are the reason we exist. They trust us to build things that surpass their expectations and focus on what matters most to them. We listen closely to our clients, understand their needs, and solve their most critical challenges. Our team works everyday to earn their business, and will always overcome obstacles, find solutions and deliver exceptional results.

Integrity


We’re committed to doing what’s best for our clients and our company. Our teams are empowered to communicate candidly in pursuit of the truth. Constructive, respectful debate encourages better problem-solving and decision-making. We have no tolerance for politics, hidden agendas or passive aggressive behavior, and commit fully when decisions are made.

Ambition


We are ambitious and have huge goals. We never settle - in everything we do, we challenge our notion of what’s possible in order to better meet the needs of our clients. We do what matters and focus on what’s important, take prudent risks, and make a positive impact and lasting difference. Where we are today isn’t nearly as exciting as where we’ll be tomorrow.

Excellence


We focus on a few key priorities and ensure we deliver with quality on time…every time. We do challenging work and achieve incredible things. We hold ourselves to the highest standards, execute on the details, and take pride in our work. Common sense, creativity, practicality and simplicity matter. And we always take time to celebrate the wins, however small.

Collaboration


Our whole is greater than the sum of our parts, and how we get things done is as important as what we achieve. Our success is driven by our ability to build relationships, break down silos and connect across teams, functions and geographies. We value those who speak thoughtfully, encourage and respect diversity of opinion and listen carefully with an open mind.

Accountability


We work hard and smart. We’re precise and accountable, yet nimble and agile. When we make commitments, we follow through and deliver. We operate our company like it’s our client’s, hold ourselves and others accountable at all times. Take initiative and ownership. We step up, own issues and resolve them. If we make a mistake, we own it, fix it, learn from it and move on.

Transparency


We operate with complete transparency by communicating internally and externally with unwavering candor, honesty and respect. We pride ourselves in providing complete visibility into the successes and failures . It is an integral part of our culture as we collaborate and work towards a common goal across our teams, clients and partners.

Innovation


We believe in a workplace where it’s safe to try new things - where we can push the boundaries and learn from things that don’t always go according to plan. We never settle in anything we do and challenge our ideas of what’s possible. We strive for a just and blameless culture that respects people as individuals and paves the way for genuine learning and improvement.

Career Opportunities

We constantly challenging ourselves to reimagine what’s possible for precision healthcare marketing, and patient engagement so we can innovate and overdeliver for our clients. We’re always looking for new team members who share this same drive and passion.

Director of Analytics

We’re searching for a key member of our growing team to set strategic direction/vision and be responsible for the development, implementation, quality, and effectiveness of analytics projects. You’ll propose and implement innovative approaches to meet our clients’ objectives using appropriate analytical frameworks and incorporate fata from a variety of data sources to make available business intelligence for our clients’ knowledge-based decision making. You must be able to demonstrate creativity in the design and analysis of projects and interpretation of results; serve as internal subject matter expert on all things health-care claims data; train/educate existing staff (analytics/operations and account management); and assist in presenting quantitative methodologies and analyses results to internal and external clients as needed. You’ll be conducting data retrieval, analysis and QC of data, as well as serve as claims data SME, combining your therapeutic-area knowledge to facilitate the sales process and assist with any claims/secondary data based objections.

You should have a master’s degree in a quantitative field such as Economics, Market Research, Operations Research, Programming, Mathematics or Statistics with 10+ years’ experience in an analytical position, preferably in the healthcare industry, with emphasis on data analysis, data integration and quality assurance. We require demonstrated expertise in pharmaceutical secondary data assets, to be conversant in advanced analytics solutions and experience working directly with brands, analytics functions, and leadership teams at any level of a pharma organization. You should be comfortable working in hands-on execution mode combined with the ability to delegate and lead. We’ll be looking for a high level of proficiency in all Microsoft Office products (Word, Excel, PowerPoint) with superior organizational logistics, and time management skills. Working in a fast-paced, ever-changing environment; the drive to multitask; and the ability to communicate concisely and meaningfully with internal and external clients is necessary. Travel is 20% (regionally) to support client engagements

Director/Sr. Director of Sales (East)
Location: East

This is an individual contributor sales role (virtual/home office based). The sales professional will lead the growth and development of their region. The region is defined as selected accounts in the Mid-Atlantic/South-Eastern geography. They will play a key role within the company, having responsibility for developing new partnerships with major brands and analytics functions within pharmaceutical manufacturers. They will drive the entire sales cycle from prospecting into companies, to securing meetings with senior-level decision-makers. They will take the account through a needs analysis, develop and present our solutions and then will be tasked with closing the sale. This position is focused on new business development and the cultivation and growth of such accounts after they have been penetrated. As a business builder and leader within the company, the sales director will be a key member of IPM’s growing team.

Ideal Candidates
  • 10-15 years of outside sales experience calling directly on pharmaceutical brands/analytics/commercial operations functions with a proven track record of success meeting and exceeding annual sales/revenue targets.
  • Conversant in pharmaceutical secondary data assets and advanced analytics solutions.
  • Experience calling on brands, analytics functions, and leadership teams at any level of a pharma organization.
  • Hunter who excels in developing new business accounts.
  • Brings in own contacts and book of business and responsible for own lead generation.
    Comfort negotiating MSAs, SOWs and managing invoicing logistics.
  • Expertise in developing senior-level trust and performance-based relationships by identifying products/services and sell opportunities that best meet clients’ needs.
  • Passionate about selling and creating value for customers.
  • Utilize CRM/HubSpot for maintenance of opportunities, lead and account updates.
  • Ability to travel extensively throughout the region.
  • Works well in a fast paced, ever-changing environment – startups are fun but aren’t for everyone!
Compensation Package
  • Generous salary and performance-based commission commensurate with experience.
Director/Sr. Director of Sales (MW/W)
Location: Mid-West or West

This is an individual contributor sales role (virtual/home office based). The sales professional will lead the growth and development of their region. The region is defined as selected accounts in the Mid-West and West geography. They will play a key role within the company, having responsibility for developing new partnerships with major brands and analytics functions within pharmaceutical manufacturers. They will drive the entire sales cycle from prospecting into companies, to securing meetings with senior-level decision-makers. They will take the account through a needs analysis, develop and present our solutions and then will be tasked with closing the sale. This position is focused on new business development and the cultivation and growth of such accounts after they have been penetrated. As a business builder and leader within the company, the sales director will be a key member of IPM’s growing team.

Ideal Candidates
  • 10-15 years of outside sales experience calling directly on pharmaceutical brands/analytics/commercial operations functions with a proven track record of success meeting and exceeding annual sales/revenue targets.
  • Conversant in pharmaceutical secondary data assets and advanced analytics solutions.
  • Experience calling on brands, analytics functions, and leadership teams at any level of a pharma organization.
  • Hunter who excels in developing new business accounts.
  • Brings in own contacts and book of business and responsible for own lead generation.
    Comfort negotiating MSAs, SOWs and managing invoicing logistics.
  • Expertise in developing senior-level trust and performance-based relationships by identifying products/services and sell opportunities that best meet clients’ needs.
  • Passionate about selling and creating value for customers.
  • Utilize CRM/HubSpot for maintenance of opportunities, lead and account updates.
  • Ability to travel extensively throughout the region.
  • Works well in a fast paced, ever-changing environment – startups are fun but aren’t for everyone!
Compensation Package
  • Generous salary and performance-based commission commensurate with experience.
Senior Health Data Engineer
We’re searching for a contributor to own the transformation of real-world data to provide solutions to address evolving business questions. You’ll support a scalable framework for data collection, extraction, reporting, and analysis; independently research and procure core knowledge in specific therapeutic areas to optimize methodology in data manipulation and processing; mine data to extract insights that drive business decisions; execute data querying, data cleansing, and experiment design; and build internal tools with supportive documentation for projects and process flows.
You have the knowledge and a basic understanding of the fundamental processes of pharmaceutical and medical device industries; an avid interest in healthcare analytics, technology, and clinical data; strong attention to detail with capabilities in multi-tasking in a dynamic working environment; and superior interpersonal and communication skills. We prefer prior experience in forecasting, statistics, predictive modeling, primary/secondary market research, technology & applications, healthcare IT, managed markets, management consulting, sales force effectiveness, sales operations, business intelligence, epidemiology, HEOR, and/or data mining. You should have SQL expertise; the ability to troubleshoot issues and develop functions; and excellent problem solving and debugging skills. We prefer an MS degree in Business Analytics, Mathematics, Statistics or Computer Science with a minimum of 4 years of experience.
Senior Manager Client Services

IPM.ai is searching for a Senior Manager of Client Service - a multi-faceted role that encompass both external, client-facing responsibilities as well as internal coordination responsibilities. Conceptually, this position will be ‘bridge’ between sales and delivery—translating sold engagements to the operations team for execution, managing ongoing project delivery and ‘evolving’ client expectations, maintaining proactive and consistent communication across client and delivery teams, supporting the sales force via strategic ideation on qualified opportunities, as well as translation into sales support specifications and subsequent development of delivery-related presentations. The successful candidate will be richly immersed in client-facing communication channels and build the technical specifications to ensure client needs are properly understood and managed by Analytics. Conversely, the role will translate Analytics output back to a client-ready format, acting as the primary quality control function between Analytics and Delivery. Strong communication skills/language, coupled with strong quantification skills, an uncompromising attention to detail, and sound technical capabilities/competency are critical to success.

You’ll manage healthcare claims projects from proposal stage to analytics to client delivery, collaborating with internal and external key stakeholders across each project milestone; proactively ensure delivery excellence by ensuring sales leads have appropriately scoped proposals; and be the single point of contract with the client, sales and operations team, ensuring that details of project requirements, and client needs, are properly understood and translated into coding and analytical strategies.

You’ll create and manage detailed, dynamic specification documents, at the claims-code level, for communication of project requirements between client-facing and Analytics functions; develop client-ready communications (PowerPoint, Excel, Word, etc.) that are appropriate to the characteristics or needs of the audience; performs qualitative and/or quantitative analyses to assist in the validation of deliverables; recommend improvements and alternative solutions to resolve problems, and underdertake self-directed research into various disease states – understand and document project-relevant disease information, e.g., epidemiology, patient demographics, symptomology, co-morbidities and medical procedures

The successful candidate will have a MBA, MSc, PhD or advanced degree with at least 7-10 years of experience in and around healthcare, commercial analytics consulting in the life science industry. We prefer a minimum of 3+ years of experience using patient level data in the biopharmaceutical industry, specifically in the development and use of data for commercial, medical, and scientific applications. You’ll also have superior presentation, documentation, and interpersonal skills with a strong team-oriented approach; deep commercial awareness of the healthcare, health technology and pharmaceutical industry, gained through experience; strong organizational skills, including ability to manage multiple deliverables across multiple projects; and adaptability/flexibility. Travel is estimated at 25%.

Consultant

Consultant, to support multiple, parallel consulting engagements leveraging medical claims data to address Pharma marketing client needs.

The Position:

Conceptually, this role will be the ‘bridge’ between Analytics and Delivery—translating between the client-facing function and the data-science / Analytics functions within the company.  The successful candidate will be richly immersed in client-facing communication channels, and build the technical specifications to ensure client needs are properly understood and managed by Analytics.  Conversely, the role will translate Analytics output back to a client-ready format, acting as the primary quality control function between Analytics and Delivery.

Strong communication skills/language, coupled with strong quantification skills, an uncompromising attention to detail, and sound technical capabilities/competency are critical to success.

Roles and Responsibilities
  • Create and manage detailed, dynamic specification documents, at the claims-code level, for communication of project requirements between client-facing and Analytics functions
  • Serve as primary point of contact with the Analytics function, ensuring that details of project requirements, and client needs, are properly understood and translated into coding and analytical strategies
  • Develop client-ready communications (PowerPoint, Excel, Word, etc.)
  • Undertake self-directed research into various disease states – understand and document project-relevant
    disease information, e.g.:
    • Epidemiology / Patient demographics
    • Symptomology
    • Co-morbidities
    • Treatments and medical procedures
  • Assist with the development of strategies, methodologies, and project plans for leveraging medical claims data to deliver against Pharma marketing client needs
  • Travel requirement 20%
Qualifications
  • BSc, with focus on quantitative, scientific, or IT discipline
  • 2+ years working in a professional environment dealing with healthcare claims, healthcare consulting, and/or data analytics.
Skills
  • Good understanding of medical claims data and codes, and applicability to Pharma marketing challenges
  • Working knowledge of languages and technologies used in medical claims data science (Scala, Python, R, SQL)
  • High level of proficiency in all Microsoft Office products (Word, Excel, PowerPoint) with superior organizational logistics, and time management skills.
    • High competency with Excel – ability to manage large data sets by e.g. sorting, pivoting, and interrogating using logic and text functions
  • Confident, clear communications (oral, written, PowerPoint)
Senior Manager, RWE Consulting
The Position:

The Senior Manager of RWE Consulting has a multi-faceted role that encompass both external, client-facing responsibilities as well as internal coordination responsibilities. Conceptually, this role will be ‘bridge’ between sales and delivery—translating sold engagements to the operations team for execution, managing ongoing project delivery and ‘evolving’ client expectations, maintaining proactive and consistent communication across client and delivery teams, supporting the sales force via strategic ideation on qualified opportunities, as well as translation into sales support specifications and subsequent development of delivery-related presentations. The successful candidate will be richly immersed in client-facing communication channels and build the technical specifications to ensure client needs are properly understood and managed by Analytics. Conversely, the role will translate Analytics output back to a client-ready format, acting as the primary quality control function between Analytics and Delivery.

Strong communication skills/language, coupled with strong quantification skills, an uncompromising attention to detail, and sound technical capabilities/competency are critical to success.

Key Responsibilities:
  • Manage healthcare claims projects from proposal stage to analytics to client delivery, collaborating with internal and external key stakeholders across each project milestone
  • Proactively ensure delivery excellence by ensuring Sales Lead has appropriately scoped proposals and discussed any nuance with the Sales Lead/client prior to contract execution (i.e., prevent “throwing over the fence” to delivery teams)
  • Single point of contract with the following parties: Client, Sales Lead, and Operations team: ongoing and consistent communication with all parties critical for delivery success. Ensuring that details of project requirements, and client needs, are properly understood and translated into coding and analytical strategies
  • Create and manage detailed, dynamic specification documents, at the claims-code level, for communication of project requirements between client-facing and Analytics functions
  • Develop client-ready communications (PowerPoint, Excel, Word, etc.) that are appropriate to the characteristics or needs of the audience; performs qualitative and/or quantitative analyses to assist in the validation of deliverables
  • Recommends improvements and alternative solutions to resolve problem
  • Undertake self-directed research into various disease states – understand and document project-relevant disease information, e.g.:
    • Epidemiology / Patient demographics
    • Symptomology
    • Co-morbidities
    • Treatments and medical procedures
  • Provides follow-up with client after project deliverable has been completed to ensure client satisfaction
  • Travel requirement 20%
Professional Experience/Qualifications:
  • At least 7-10 years of experience in and around healthcare, commercial analytics consulting in the life science industry
  • Minimum of 3+ years of experience using patient level data in the biopharmaceutical industry, with specific experience in the development and use of data for commercial, medical, and scientific applications
  • Superior presentation, documentation, and interpersonal skills with a strong team- oriented approach.
  • Deep commercial awareness of the healthcare, health technology and pharmaceutical industry, gained through experience
  • ai values: Empowerment, Accountability, Flexibility
  • Strong organizational skills, including ability to manage multiple deliverables across multiple projects.
  • Adaptability and flexibility
Education
  • Bachelor’s degree
  • MBA, MSc, PhD, or advanced degree preferred
Compensation

An attractive compensation package commensurate with experience.



Data Scientist

Our mission at Swoop and IPM.ai is to improve patient outcomes by radically accelerating the commercialization of life-saving therapies through advanced privacy-preserving data engineering, machine learning and AI automation at petabyte scale.

Swoop and IPM.ai share a common technology platform and are the cornerstone of the product portfolio at Real Chemistry, a global health innovation company that works with 29 of the top 30 companies in pharma and biotech. A career at Swoop and IPM.ai offers a rare opportunity: the excitement, impact and upside of a fast-growing high-tech startup with the resources, along with the flexibility and stability of a very profitable parent company on its way to a big IPO.

In the recent past, our team has enabled patients to learn about novel therapies, doctors to diagnose some of the rarest diseases on Earth, and promising biotechs to raise capital for continued innovation. From genetic blindness to multiple myeloma, our AI technology has helped patients with a wide variety of conditions discover novel treatments and find relief, enter remission, or even fully recover. Together we can work to make the world healthier.

Our approach to big data, machine learning and AI is principled and unique. The world is in the early stages of a data/AI product revolution and our team is on the leading edge, defining the patterns for modern systems to support the rapid creation, automation, and evolution of data/AI products and boosting the productivity of data engineers, data scientists and data analysts. We embrace open platforms that unify data warehousing, advanced analytics, data science and MLOps. We build upon the emerging Lakehouse (CIDR 2021 paper) architecture and are recognized leaders in the Spark ecosystem with many open-source contributions. This is familiar territory for us. In past platform revolutions, our CTO, Sim Simeonov, led teams that created and open-sourced foundational patterns for building large scale Web applications, Web-based APIs and single page apps. By joining us, you will have the opportunity to define the state of the art for how teams around the world create data/AI products.

As a Data Scientist on our team, you will architect, develop, and deploy AI products that touch every part of our business and help our clients improve patient outcomes. Our shared infrastructure and frameworks leverage Apache Spark, Scala, and cloud-based services to safely work with private health data for millions of patients. We want you to help us tackle some of the most challenging health innovation problems at scale by creating and evaluating ML models, evaluating them under sometimes adversarial situations, and packaging these insights for our internal and external customers. Your work will advance, even expand, our capabilities, and accordingly you will have the opportunity, responsibility and autonomy to significantly impact the growth of the company.

We’d Love To Hear From You If You:
  • Have a passion for creatively applying pragmatic and scalable approaches to Machine Learning to tackle difficult problems affecting patients and providers.
  • Have an interest in advancing the state-of-the-art in Healthcare by building new products and improving existing ones to uncover insights and drive decisions that improve patient outcomes at all stages of a patient’s journey.

  • Have a natural curiosity for math, particularly probability and optimization.

  • Are comfortable working on a high-performance team toward a multi-year vision with incremental deliverables.

  • Are an entrepreneurial self-starter, curious about both technology and business, and driven by delivering end-user value and impact.

  • Are capable of expressing your designs in at least one programming language and pulling and manipulating source data via SQL or similar data abstractions.

  • Are able to or willing to learn to build pipelines in Apache Spark and write Scala code.

  • Know best practices for data hygiene and understand nuances of measurement and model evaluation.

  • Know about or want to learn more about semi-supervised learning, NLP, transfer learning, representation learning, recommender systems, social network analysis, or process mining.

Bonus If You Have Direct Experience With:
  • Building embeddings using deep learning frameworks to carry out predictive, descriptive, and prescriptive tasks.

  • Discrete or continuous optimization, privacy-preserving ML, experimental design, causal inference, Bayesian structure learning, topological data analysis (TDA), or simply enjoy showing off knowledge in similar niche topics!

  • Real Chemistry is currently operating with a flexible, hybrid approach and giving our teams the ability to operate in the way that works best for them – at home, in office or a mix. * We trust our people to decide what works best for them, working together with their teams and leaders to support our customers and make the world a healthier place. This policy will continue to be evaluated and may change in the future as we seek to ensure our people stay inspired, engaged, and motivated to do their best work.

  • *All employees who work in a Real Chemistry office, travel for business, or attend a Real Chemistry sponsored event must be fully vaccinated against COVID-19. Employees who qualify for a religious or medical exemption to receiving a COVID-19 vaccine are advised to work with our People team for accommodation.

  • Real Chemistry offers a comprehensive benefit program and perks, including flexible PTO, expanded paid leave for new parents including Your 4th Trimester ® , a program that helps new parents transition back to work, and a five-week sabbatical program. Other perks include Income Protection, Retirement plans/401(k) match, and cell phone savings plans. Learn more about our great benefits and perks at: https://www.realchemistry.com/

Product Manager

Our mission at Swoop and IPM.ai is to improve patient outcomes by radically accelerating the commercialization of life-saving therapies through advanced privacy-preserving data engineering, machine learning and AI automation at petabyte scale.

Swoop and IPM.ai share a common technology platform and are the cornerstone of the product portfolio at Real Chemistry, a global health innovation company that works with 29 of the top 30 pharmas and biotechs. A career at Swoop and IPM.ai offers a rare opportunity: the excitement, impact, and upside of a fast-growing high-tech startup with the resources, flexibility and stability of a very profitable parent company on its way to a big IPO.

In the recent past, our team has enabled patients to learn about novel therapies, doctors to diagnose some of the rarest diseases on Earth, and promising biotechs to raise the capital to fuel continued innovation. We’ve literally helped the blind to regain sight. By joining us, you will be proud to make the world a healthier place.

Our approach to big data, machine learning and AI is principled and unique. The world is in the early stages of a data/AI product revolution and our team is on the leading edge, defining the patterns for a new wave of systems to support the rapid creation, automation, and evolution of data/AI products and boosting the productivity of data engineers, data scientists and data analysts. By joining us, you will have the opportunity to define the state of the art for how teams around the world create data/AI products.

As a Product Manager on our team, you will find solutions to thorny business challenges to unblock critical workstream across the broader company. You will drive strategic, operational, and organizational improvements across the companies with the goal of maximizing impact on both the internal stakeholders and external clients. You will manage healthcare specific product roadmaps, analyze patient data, and turn pharma/biotech customer insights into actionable initiatives.

You will work on the most critical products and projects within Swoop, IPM.ai, and Real Chemistry. You will have the opportunity, responsibility, and autonomy to significantly impact the growth of the company.

You May Be A Fit If You:
  • Can gather and incorporate data, research, market analysis, and client analysis to inform product strategies and roadmaps

  • Have experience in healthcare working on digital health products, patient facing platforms or pharmaceutical industry
  • Enjoy analyzing product performance and competitive landscapes to identify unserved needs and high impact market opportunity
  • Are adaptable in response to changing requirements and ambiguous business problems while staying true to core principles
  • Gather and analyze information quickly to problem solve, develop compelling recommendations, and drive decision-making effectively
  • Are experienced socializing new product concepts and quickly building alignment on fast-moving projects
  • Enjoy working cross-functionally with the product, engineering, marketing, and sales teams to recommend product enhancements
  • Are comfortable working on a high-performance team towards a multi-year vision with incremental deliverables
  • Are an entrepreneurial self-starter, curious about both technology and business, and driven by delivering end-user value and impact
  • Helpful: you have data management and analysis experience
Culture & Benefits
  • Excellent total compensation package
  • Comprehensive health coverage including medical, dental and vision
  • Matching 401(k) plan
  • Flexible vacation & sick leave
  • 5-week employee sabbatical
  • Paid parental leave
  • Family planning
  • Health and wellness benefits, including gym/massage reimbursement
  • Employee Assistance Program (EAP)
  • Remote workspace improvement funds
  • Many COVID benefits including resources to help kids

Can't Find an Opportunity?

We always seeking the kind of people you want to work with: those who are big thinkers, passionate, compassionate, always curious, imaginative, collaborative, never satisfied and ambitious. IPM.ai believes in employing a diverse workforce with the widest array of experiences so when we share ideas—whether across the room or across borders—sparks fly and innovation happens.

At IPM.ai, we maximize our impact with powerful, thoughtful employee engagement to build an environment where people can thrive, foster a sense of community and perform their best. The truth is, we're not interested in only knowing what you bring to the table—your past experiences and accomplishments, your education, the results you've achieved. We want to know what legacy you want to build with us—and how we can help you succeed. Our future, after all, depends on our team.